Request account deactivation.
Deactivation temporarily disables your NeedHomes account. Your data is kept so you can ask support to restore access later. You do not need to be logged in to submit a request.
How to request deactivation
- In the NeedHomes app: open More, then choose Deactivate account.
- On this page: submit the form with the email on your account. We will verify the request and follow up at that address.
- Or email surport@needhomespdc.com with the subject “Account deactivation request”.
What deactivation does
- Your account is temporarily disabled and you cannot sign in.
- Active sessions are signed out, including biometric login.
- Your profile, investments, wallet, and KYC records are kept so the account can be restored.
- To restore access later, contact support from the email on the account.
Deactivation vs deletion
Choose deactivation if you only want to pause the account. Choose deletion if you want your personal data erased. Deletion cannot be undone.
To erase your account and personal data instead, use Request data deletion.
Valid deactivation requests are processed within 7 days after we confirm the account. Read our Privacy Policy for how we handle your information while the account is paused.
Submit a request.
We will only use this information to verify and process your deactivation request.
